Terms of Service

Welcome to Sri Asdhuj. By accessing our website, purchasing products, or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

Sri Asdhuj reserves the right to update, modify, or change these terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

2. Products & Availability

We specialize in Sikh historical, cultural, and handcrafted products including books, shastars, swords, handicrafts, historical prints, and related items.

Due to the handcrafted, antique-style, and limited nature of certain products:

• Product finishes, colors, textures, and dimensions may slightly vary
• Availability may change without notice
• Certain products may be made-to-order or limited edition

We reserve the right to discontinue any product at any time.

3. Pricing & Payments

All prices displayed are subject to change without prior notice.

Orders will only be processed after successful payment confirmation. Sri Asdhuj reserves the right to cancel or refuse any order suspected of fraud, unauthorized activity, or pricing errors.

4. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier operations, customs clearance, or unforeseen circumstances.

Sri Asdhuj is not responsible for delays caused by:

• Courier services
• Customs departments
• Natural events or disruptions
• Incorrect shipping information provided by the customer

Customers are responsible for providing accurate delivery details.

For order-related queries:
orders@sriasdhuj.com

5. Returns & Refunds

Returns and refunds are only considered in cases where a completely wrong product has been delivered.

Customers must report the issue within 24–48 hours of delivery with proper evidence including photos/videos.

All refund and return decisions are subject to internal review and solely lie with Sri Asdhuj and its internal policies.

For disputes and resolutions:
disputes@sriasdhuj.com

Please allow 24–48 hours for a response once the email has been sent.

6. Intellectual Property

All content on this website including:

• Product images
• Branding
• Logos
• Research material
• Historical writeups
• Graphics and designs

are the intellectual property of Sri Asdhuj unless otherwise stated.

Unauthorized reproduction, resale, copying, or commercial use is strictly prohibited.

7. User Conduct

Users agree not to:

• Misuse the website
• Attempt unauthorized access
• Use content for unlawful purposes
• Submit false claims or fraudulent disputes
• Violate applicable laws while using our services

Sri Asdhuj reserves the right to restrict or terminate access for violations.

8. Limitation of Liability

Sri Asdhuj shall not be held liable for:

• Indirect or incidental damages
• Delivery delays beyond our control
• Customs restrictions or seizures
• Third-party courier issues
• Misuse of products after delivery

Customers are responsible for understanding their local laws regarding ownership or import of certain products.

9. Contact Information

For order queries:
orders@sriasdhuj.com

For offers, collaborations, or marketing:
marketing@sriasdhuj.com

For disputes and resolutions:
disputes@sriasdhuj.com

Whatsapp Support:
+91 7888456635

Please allow 24–48 hours for responses to emails and support requests.